Phones answered 24/7Austin, TX 78701
Call (833) 751-2102
(833) 751-2102
Serving Travis County

Hail Damage Roof Inspection in Austin, TX

A close look at shingles, metal vents and gutters after hail, with photos and a written record for you and your insurer.

  • Hail and wind damage
  • Travis County and suburbs
  • Roof repair and replacement

Get a fast quote

Fastest: call (833) 751-2102. Or send this and we call you back.

Hail Inspection

Hail Damage Roof Inspection: what it covers

Quick answer

A hail damage inspection checks the roof surface for bruised, cracked or granule-stripped shingles, dented metal, and soft-metal fittings that show impact. In Austin the storm that matters most is the one the National Weather Service warned about on 28 May 2025, which named 3-inch hail across Travis and Williamson counties. The inspector records what is found and what is not, and the insurer decides what is covered.

Hail Damage Roof Inspection illustration for Austin, TX

Hail rarely leaves a roof looking dramatic from the street. A shingle can be bruised to the mat without a single visible hole, and the first sign is often a stain on a ceiling after the next heavy rain. A hail damage inspection is a close look at the roof surface and the metal around it, done soon enough that the evidence is still there to photograph.

Austin Roofing connects Austin callers with a local technician who climbs the roof, checks each slope and records the findings. The visit is about what hail did, not about a sale. The technician shows you the damage, tells you what it is and says plainly when a spot is only wear or dirt.

Storms in Central Texas tend to come in bands rather than as one event, so a roof hit on one afternoon can be hit again the next spring. A dated record of what the first storm did is the reference point for every inspection after it.

Service area
Austin & Travis County
Availability
Phones answered 24/7
Warning signs

Signs you need hail damage roof inspection

Do not climb a roof after a storm to look for hail damage yourself. Loose granules, soft or cracked shingles and wet decking can give way under a person's weight, and a fall from a roof is a serious injury. Stay on the ground, photograph what you can see from the yard, and let the technician who is equipped for roof work do the walk. If a tree has come down on the roof, keep people and pets clear of the area until it is safe.

  • Granules in the gutter or piled at the downspout outlet, especially on the sunny slopes
  • Dark bruises or soft spots on a shingle that stay dark when pressed
  • Dents in the aluminum cap of a roof vent, a flashing edge or a gutter run
  • Bare patches on asphalt shingle where the mat shows through the grit
  • Ceiling stains in a room under the roof after the first heavy rain that followed a storm
  • Cracked or split shingles on the windward side of the house
  • Fresh granule-colored spots on a driveway or patio after a storm
Job stories

Typical jobs for hail damage roof inspection

Typical job
Illustration: Hail bruises on the windward slopes after a spring storm

Hail bruises on the windward slopes after a spring storm

What homeowners notice
After a spring storm with hail warnings for the county, a homeowner sees granules in the gutter and round dents in the metal vent on the roof. The shingles look whole from the yard, but the ceiling in one bedroom has a faint stain that was not there before the storm.
What we do
The technician reads the storm record for the address, then walks each slope and counts hits in a marked test square. The metal vents and the gutters are checked for dents, and the attic is opened to check for daylight and wet insulation near the stain. The windward slopes show the heaviest bruising.
What to expect
The report gives the count by slope, the photographs and the attic findings, and it separates the hail marks from older wear. The homeowner takes the record to the insurer and receives a written repair plan for the bruised slopes.

3-4 hours typical visit

Options

Types and options for hail damage roof inspection

Post-storm inspection

The usual visit in Austin, booked within days of a hail event so the bruises are fresh and the photographs show the damage clearly. It covers every slope, the vents and the gutters, and it records each slope separately.

Follow-up after a second storm

Central Texas storms can come back within weeks. A follow-up visit compares the roof with the earlier record, so new hits can be told apart from old ones. Without the first record, the two cannot be separated reliably.

Pre-claim documentation

When a homeowner wants a record before the insurer's adjuster arrives, the technician documents the roof without a repair estimate attached. The record goes to the owner, and it is the owner who decides what to send and when.

One call and it gets handled.

Tell us when you need someone and we book the earliest visit a hail damage roof inspection technician has, and you approve the price before any work starts.

How does hail damage show up on an asphalt shingle roof?

Hail bruises an asphalt shingle by breaking the granules and sometimes cracking the mat underneath. The bruise may be dark, soft to the touch or bare, and the damage can be real even when the shingle still looks whole from the ground.

A shingle is a fiberglass or organic mat coated with asphalt and covered with mineral granules. Hail strikes the granules first. Where the impact is hard enough, the granules are knocked off, the asphalt underneath is exposed, and the mat can crack. Over time the exposed asphalt dries and ages faster than the granule-covered parts of the same shingle, so a hit from one storm can become a leak several years later.

That is why the technician presses the suspect spots and looks for granule loss on the surface, not just for holes. A shingle can have a cracked mat and still shed water for a season, and a shingle can have a bruise and no crack at all. The inspection records both, and the repair decision uses both.

Which parts of the roof does hail hit first?

Hail hits the windward side of the roof hardest, and it finds soft metal before it finds asphalt. Vents, gutter runs and flashing are often the most useful evidence on a house, because a dent in aluminum is hard to explain by anything else.

Hail is carried by the wind, so the side of the house facing the storm usually shows more damage than the leeward side. A roof can show heavy hits on the north or west slope and little on the south, and the inspection records each slope on its own so the pattern is visible.

Metal is the clearest witness. A roof vent cap, a ridge vent or a metal flashing edge that shows round dents is showing the size and direction of the hail. The technician notes the dent size where it can be measured, and treats a dent in a metal part as a second line of evidence beside the shingle count.

What does a hail inspection record, and how is it measured?

The inspection records hits per test square on each slope, with photographs, the location and the condition of the metal. The count is a measure of what is on the roof, and it is written so a reader who was not on the roof can follow it.

A test square is a marked area on a slope, usually about ten feet by ten feet, where every hit is counted and marked. The same square is measured on each slope, so the counts can be compared across the roof. A slope with many hits in its test square is a slope where the shingles need to be looked at closely, and a slope with few hits is recorded as well, so the report does not overstate the damage.

The photographs are taken with the test square in frame, and each marked hit is labelled. The report also notes the roof's age as the homeowner gives it, because the age decides how a repair or a replacement is weighed. The record does not state what the insurer will pay. That decision belongs to the insurer and to the policy.

Can a hail-damaged roof be repaired instead of replaced?

Sometimes. A few cracked or bruised shingles on one slope can often be replaced. Widespread granule loss or cracked mats across several slopes usually points toward replacement, and the age of the roof is part of that decision.

Repairs are weighed against the whole roof. Replacing a few shingles is useful only when the shingles match the rest of the roof closely enough to lie flat and weather the same way. Older shingles are often discontinued or faded, and a mismatched patch can leak at the seam even when it looks neat.

When hits are spread over most slopes, a repair buys time but not much more. The technician states which option the findings support and why, and gives the cost of each option when you ask. The decision stays with the owner, and a second opinion is fair to ask for on any large job.

When should a hail inspection happen after a storm?

As soon as the storm has passed and the roof can be walked safely. Early visits show fresher bruises, and an early written record is easier to rely on later if a claim is opened.

The first days matter because some damage changes quickly. Granules that were knocked loose wash into gutters, and a bruise that is dark on day one can weather to a faint mark over several weeks. A roof that has been hit by hail should not be left open, so if the roof has a tear or a leak, a temporary cover comes first and the full inspection follows.

The line is answered 24/7 on (833) 751-2102, and a crew is sent as soon as one is free. If the storm has already passed and the roof is intact, an inspection can be booked for a time that suits you. The inspection does not require you to be home, but it helps to have the attic access open and any earlier repair records to hand.

Our process

How our hail damage roof inspection visit works

  1. Start with the storm record

    The technician asks when the storm hit and what the house has been through since. The National Weather Service archive lists the hail warnings for the county, and the 28 May 2025 warning is the reference for much of Travis and Williamson counties. A warning shows where hail was forecast on radar, which is a different thing from a damage survey, so the inspection looks at the roof itself.

  2. Walk every slope and the metal

    Each slope is checked on its own, because hail falls at an angle and the windward side takes more of it. Vents, gutter runs, flashing and the ridge cap are checked alongside the shingles, since soft metal shows a hit more clearly than asphalt does.

  3. Count and mark the hits

    On a damaged slope the technician marks test squares, usually ten feet on a side, and counts the hits inside each one. The count is recorded by slope with the location and a photograph, so the numbers can be checked later by anyone reading the report.

  4. Separate hail from wear

    Blistering, age cracking, foot traffic and tree debris can look like hail. The technician notes what the damage is likely to be and says where it is uncertain, rather than counting every mark as a storm hit.

  5. Give you the record to keep

    You receive the photographs, the slope notes and a plain summary of what needs repair. If you are making an insurance claim, that record is yours to send to the insurer, and the insurer decides what it pays for.

Travis County

Why hail damage roof inspection is different in Central Texas

Austin sits in the central Texas hail belt, and the storms that bring hail here often arrive in spring. The National Weather Service Austin/San Antonio office issued a severe weather statement on 28 May 2025 warning of 3-inch hail and 60 mph gusts for southwestern Williamson and central Travis counties. The warning named Anderson Mill and Jollyville in the path. It was a radar-indicated maximum, not a confirmed damage survey, so a warning is a reason to inspect, not proof of a specific roof's damage.

Lady Bird Lake runs through downtown. The older core is spread across ZIPs 78701 to 78705, and much of the rest of the city is post-war subdivision, so roofs of very different ages can sit on neighboring blocks. The inspection records each roof on its own terms and does not assume the one next door shares its history.

Hail in Austin is not limited to one neighborhood. The 28 May 2025 warning named Anderson Mill and Jollyville in its path, and a warning names a path, not the whole city. A roof in Mueller, Anderson Mill or Round Rock can have been in a different storm path from one in Tarrytown, which is why the storm record is checked before the inspection begins.

Related

Wind Damage Roof Repair

Re-seating lifted shingles, replacing missing ones and securing the edges and flashing that gusts pull loose.

Roof Leak Repair

Finding where the water enters, stopping it, and checking the path it took through the attic and ceiling.

Gutter and Downspout Repair

Repairing dented gutter runs, split downspouts and loose brackets, checked on the same visit as the shingles they drain.

Guides

Read before you book

What should you do after hail hits an Austin roof?

After hail hits an Austin roof, keep people off the roof, photograph what you can see from the ground, protect the interior if water is getting in, and book a written inspection that records the storm and the damage.

What should an Austin roof inspection check?

A thorough Austin roof inspection checks the attic, the decking, the shingles or covering, the flashing and the gutters, and it records the storm record for the address.

FAQ

Hail Damage Roof Inspection FAQs

Can hail damage be seen from the ground?

Sometimes. Dented metal vents, gutter runs and downspouts can be seen from the yard, and so can granules in the gutter. Bruised shingles often cannot be judged from the ground, which is why the inspection is done on the roof itself.

Does a hail inspection mean my insurer will pay for a new roof?

No. The inspection records what it finds. Your insurer and your policy decide what is covered and what it pays. Ask the technician for the photographs and the slope notes, and send them to your insurer if you open a claim.

How soon after a storm should I call?

As soon as the storm has passed and the roof can be safely checked. A roof with an open tear or a ceiling leak needs a temporary cover first. The line is answered around the clock on (833) 751-2102.

Will the inspection be a sales visit?

The visit is about the roof. If repair or replacement is needed, the technician explains the options and their trade-offs. You are not asked to sign anything on the day, and you can take the report away and decide later.

What if the storm was not in my neighborhood?

Hail can fall in a narrow path, and a warning is a radar-based estimate. The inspection checks the roof itself, not the warning. If the roof shows no hail hits, the report says so.

Do I need to be home for the inspection?

It helps to be home so you can ask questions, and it helps to have the attic access clear. You do not need to be on the roof, and the technician will explain what was found before leaving.

WhatsApp